General OWA Overview

Once you have successfully logged on to your Exchange account, you have access your Inbox (and other folders) to read email, send messages, organize contacts, and schedule appointments. The Inbox folder is the default window in Outlook Web Access.

Each folder has its own toolbar with buttons specific to that folder's functions. Below is a sample of some of the more general buttons you will encounter.

Button

Description

Help image

Displays Help that is specific to the window you are working in.

New item image

Creates a new item. The icon displayed varies, depending on the window you are working in. The drop-down menu is always available.

Check for new messages image

Checks the server for new messages. This button also refreshes your browser window.

Search image

Allows you to search your mailbox folders and the public folders. You can base your search on one or more message characteristics, such as sender, subject line, or text in the message body.*

Move/Copy image

Allows you to organize messages and other items by moving or copying them to a different location.

Delete image

Moves the selected item to the Deleted Items folder. Hold down the[SHIFT] key when clicking this button to permanently delete the selected items.*

Permanently delete items image

Permanently deletes all items in the Deleted Items folder. If you are in Enhanced mode, this icon is only available when you are in the Deleted Items folder. If you are in Basic view, this icon is available on the toolbar of all mail folders.

Preview Pane image

Turns a Reading Pane on or off. You can preview messages in the bottom half of the view or side-by-side with the list of messages. You can also turn off the Reading Pane.

You can also set the size of the Reading Pane for each folder. In the message list, place your pointer over the line that separates the Reading Pane from the messages, click and adjust the pane to the size you want.*

Address Book image
The Find Names dialog box allows you to search KU's global address list or your contacts folder. Address a new message from the Find Names dialog box by selecting a name from the list and clicking Add recipient to...New Message.

Refreshes the OWA screen but not the whole browser. This icon is on the navigation pane.*

Log off image

Quit Outlook Web Access.

*Available only in Enhanced mode.

Often, the list of messages is longer than can be displayed on one page of the viewer. The Items box located on the toolbar lists the total number of messages, posts, or contacts that are in a folder and indicates how many are currently viewed. If the list of messages is longer than can be displayed on one page of the viewer at once, you can scroll through the contents of a folder, click Previous Page Previous page image and Next Page Next page image. In Enhanced mode you can also click First Page First page image and Last Page Last page image to jump to the beginning or end of folder contents. To go to a specific page, in the Items box, type a page number, and then press [ENTER].

Navigation Pane Overview

The Navigation Pane, located to the left to the main window(only available in Enhanced mode), is made up of two areas:

  • An expandable folder list provides access to your Exchange folders (i.e., Inbox and Calendar) and any folders you create.

The folders are displayed in a hierarchy that can be expanded to view the folder contents or collapse to view only the top-level folder. The plus sign Plus sign image icon next to a folder indicates that the folder contains other folders (subfolders).

  • A set of buttons provide one-click access to your Inbox, Calendar, Contacts, Tasks and public folders. The Options button allows you to set user options. The Rules button allows you control incoming messages.

A horizontal splitter bar Splitter bar image located between the folder list and the buttons allows you to collapse the buttons into a button tray:

Button tray image

When you click any folder or button in the Navigation Pane, its contents are displayed in the Outlook Web Access main window.

Increase the font size

  1. In Internet Explorer, on the Tools menu, click Internet Options, and then on the General tab click Accessibility.
  2. In the Accessibility dialog box, select the Ignore font sizes specified on Web pages check box.
  3. Click OK twice to close the dialog boxes, and then refresh the browser window.