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Working with Folders

Creating, Deleting, and Moving/Copying Folders

Folders are arranged in a tree structure with the root name at top. You can organize your messages into this hierarchical file system and continue to adjust it as your needs change. For example, you can have a folder called Office Staff with subfolders for each person in your office. If someone leaves, you can delete the folder. If someone moves to another office, you can move the folder to a different top-level folder.

  • To create a new folder, right-click any folder in the Folder List and click New Folder. The Create New Folder dialog box appears. Type a name for the new folder. In the Folder contains: drop-down menu, select the type of items this folder will contain. In the listing of folders, select where you want the new folder to reside if it is different than what is highlighted. Click OK.
  • To delete a folder, right-click the folder you want to delete and click Delete. When the following message appears: "Are you sure you want to delete the current folder and its subfolders?", click OK.

Note:

When you delete a folder it is moved to the Deleted Items folder. The folder is not permanently removed until you delete it from the Deleted Items folder.


  • To move or copy a folder, right-click the folder you want to move or copy and click Move/Copy. The Move/Copy Item dialog box appears. In the list of current folder names, click the name of the destination folder. Click Move or Copy based on your need.

Tip:

If you are using Internet Explorer, you can also move or copy folders by dragging and dropping folders.

Move -- To move a folder, click and hold on it with your mouse, drag it to the destination folder and then drop.

Copy -- To copy a folder, press the [Ctrl] key and click on the folder with your mouse. Continue pressing [Ctrl], while dragging the folder to the destination folder in the list. Release your mouse button, and then release the [Ctrl] key.