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Mobile Devices on Exchange 2010

After your mailbox has been moved, you will need to update the settings on your mobile device. Most devices will need this basic information. Links to device specific instructions are listed below.

Server: mail.ku.edu.
Domain: home (or “home.ku.edu”).
If your device does not have a domain setting, you will need to enter your username as:  “home\username”.

If you have problems configuring your mobile device, please call the KU IT Customer Service Center at 864-8080 for assistance.

Device-specific Instructions

These links take you to articles in the KU IT Knowledgebase that provide device-specific instructions for setting up your mobile device. You may need to contact your carrier for additional instructions.

New Features

Here are a few, new features users can enjoy through the Outlook Web App (OWA). More details and instructions will be added soon.

  • Text alerts for important emails - You now have the ability to have Outlook send you text alerts for specific messages based on a rule.

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression and genetic information in the University’s programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Director of the Office of Institutional Opportunity and Access, IOA@ku.edu, 1246 W. Campus Road, Room 153A, Lawrence, KS, 66045, (785)864-6414, 711 TTY.