Configuring Mac Mail to Connect to Exchange

You can use these instructions to create a secure connection from Mac Mail to the University of Kansas Exchange servers.

These instructions assume that the user is using Mac OS 10.2 or greater.

1. Find Mail in the Applications folder on the Mac and open it. The following screen may appear. Since you can import information after the account is created, click No.
   
   

2. The initial Mail screen should look something like this:
   
   

3. Click on the Mail drop-down menu at the top of the Mail screen and choose Preferences. The following screen will appear. If your screen doesn't look like this, click on Accounts.
   
   

4. Click on the + on the left side of the screen to create a new account. The following screen will appear:
   
   

5. In the Account Information window, type the following, overwriting the information that has been automatically supplied:

   • Account Type = Exchange
   • Description = Type your email address
   • Email Address = Type your email address again
   • Full Name = Type your first and last names
   • Incoming Mail Server = imap.ku.edu
   • User Name = Type email username here (without the @ku.edu)
   • Password = Type your email password
   • Outgoing Mail Server (SMTP) = see instructions below
   • Outlook Web Access Server = owa.ku.edu

6. Before you leave this screen, you will have to configure the Outgoing Mail Server (SMTP). Click on Server Settings and enter the following on the resulting screen:

   • Outgoing Mail Server = authsmtp.ku.edu
   • Server port = 25 (AT&T DSL users, use port 587 instead)
   • Check the Use Secure Sockets Layer (SSL) checkbox
   • Authentication = Password
   • User Name = Type your email username
   • Password = Type your email password
   
   Click OK to save the Outgoing Server settings.
   
   

7. The final Account Information screen will look like this:
   
   

8. Once the Account Information screen is complete, click on the Advanced button located below the row of icons. The following screen will appear:
   
   

9. Check the Use SSL checkbox near the bottom of the page, then click on the red button in the top left corner of the window to exit.
   
   The following screen will appear. Click Save to save the account settings and exit to the initial Mail screen. If everything is set up correctly, the email in the account will begin to appear.
   
   

Configuring other Mac clients to connect to Exchange

Please call the IT Customer Service Center at 864-8080 for assistance connecting to Exchange with other email clients.